Terms & Conditions

By accessing or using guccibags-sale.com (the “Site”) and/or placing an order, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site.

The Site is operated by Gucci Bags Sale (“we,” “us,” or “our”). We may update these Terms from time to time; changes are effective when posted to this page with the “Last updated” date revised.

We sell authentic, pre-owned and new-in-box Gucci products sourced from trusted channels. We are not affiliated with, endorsed by, or an official store of Gucci or Kering. “Gucci” and associated marks are the property of their respective owners.

• You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase.
• You represent that all information you provide is accurate and complete.
• Products are currently offered to customers in the United States unless otherwise stated at checkout.

• You may browse without an account, but certain features may require one.
• You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
• Notify us immediately of any unauthorized use at [email protected].

• We strive to describe products accurately, including style name, materials, dimensions, condition, and clear photos. Minor color variations may occur due to screen settings and lighting.
• Condition grades (e.g., New, Excellent, Very Good, Good) are standardized by us and explained on relevant product pages.
• Authenticity: Every item is verified by our in‑house team and/or trusted third‑party authenticators. Your purchase includes our authenticity assurance; see Returns for support if concerns arise.

• All prices are listed in USD and are subject to change without notice.
• We collect applicable sales taxes at checkout based on your shipping address.
• Accepted payment methods are displayed at checkout (e.g., major credit cards and supported wallets). By submitting a payment, you authorize us to charge your selected method for the total order amount.
• We reserve the right to refuse or cancel orders for suspected fraud, pricing inaccuracies, or inventory errors. If charged, you will receive a prompt refund.
• In case of obvious pricing errors, we may cancel the order or contact you to confirm the correct price prior to shipment.

• Your order is an offer to buy. We accept your offer when we dispatch the product and send a shipping confirmation email.
• Order edits/cancellations can be requested before shipment; we cannot guarantee changes after processing begins.
• If an item becomes unavailable after you place an order, we will cancel and refund you in full.

• We ship via trusted carriers. Available methods, costs, and estimated delivery times are shown at checkout.
• Processing times are typically 1–2 business days. You will receive tracking when the order ships.
• Risk of loss passes to you upon delivery to the address you provide. If a package is marked delivered but cannot be located, contact the carrier and our support team for assistance.
• Signature confirmation may be required on higher‑value orders.

• We offer free returns within 14 days of delivery for eligible items in the condition received, with tags, accessories, and original packaging. See our detailed Refund & Returns Policy.
• To start a return, contact [email protected] with your order number within the return window.
• Refunds are issued to the original payment method after inspection. Shipping fees, if any, may be non‑refundable unless the return is due to our error.
• Final sale items (if labeled), customized goods, and items with missing tags/accessories may be ineligible.

• Promotional offers, coupons, and discounts are subject to individual terms, have no cash value, and may not be combined unless expressly permitted.
• We may cancel or refuse promotional redemptions for suspected abuse or fraud.
• Gift cards/store credit (if offered) are not reloadable, cannot be redeemed for cash unless required by law, and are valid only on the Site.

• Do not use the Site for unlawful, harmful, or fraudulent purposes.
• Do not interfere with or disrupt the Site, attempt to bypass security, or engage in scraping without permission.
• Do not misrepresent your identity or infringe the rights of others.

• All Site content (text, graphics, logos, photos, design) is owned by or licensed to us and protected by applicable IP laws.
• You may not copy, modify, distribute, or create derivative works without our prior written consent.
• Third‑party trademarks (including “Gucci”) belong to their respective owners; use on the Site is for identification and descriptive purposes only.

• By submitting reviews, photos, or other content, you grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, and display such content in connection with the Site and marketing.
• You represent that your content is accurate, lawful, and does not infringe third‑party rights.
• We may moderate or remove content that violates these Terms.

The Site may link to third‑party websites or services. We do not control or endorse them and are not responsible for their content, policies, or practices. Use them at your own risk.

To the fullest extent permitted by law, the Site and all products are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement.

To the fullest extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to your use of the Site or purchase of products. Our aggregate liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

You agree to defend, indemnify, and hold harmless Gucci Bags Sale and its officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of the Site.

• These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.
• Dispute Resolution: You agree to first contact us to attempt to resolve any dispute informally. If unresolved, the dispute will be submitted to binding arbitration on an individual basis in Los Angeles County, California, administered by a recognized arbitration provider, unless you opt out by sending a written notice within 30 days of your first purchase.
• Class Action Waiver: You and we agree that claims may be brought only in your or our individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
• Small Claims: Either party may bring qualifying claims in small claims court.

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share information.

We strive to make our Site accessible and user‑friendly. If you experience difficulty using any part of the Site, please email [email protected] for assistance.

We may revise these Terms at any time. Material changes will be indicated by updating the “Last updated” date above. Your continued use of the Site after changes become effective constitutes acceptance.